WHAT FACTORY-DIRECT MEANS

Factory-direct means designing, manufacturing, and shipping furniture from the same source — without relying on traditional sourcing agents, wholesalers, or retail showrooms.

CLOSER TO THE SOURCE

Design, manufacturing, and delivery — without unnecessary layers.

THE TRADITIONAL FURNITURE PATH

Each step increases distance from the maker — adding cost, time, and uncertainty along the way.

THE ZHIMU HOME APPROACH

By keeping design and production under one roof, we maintain closer oversight of materials, construction, and finishing — and ship directly from our factory.

WHY THIS MATTERS

Closer Quality Control
Decisions are made where the furniture is actually built.
Clearer Accountability
One maker. One standard.
Fewer Unknowns
Materials, timelines, and processes stay transparent.
More Honest Value
Fewer layers mean fewer distortions between cost and quality.

ORDER RECEIVED

Once your order is placed, it is received directly by our factory team.

You’ll receive an order confirmation email confirming whether your piece ships from inventory or is made to order, along with a clear production and delivery timeline.

IN PRODUCTION

For made-to-order pieces, production begins at our factory.

We provide a visualized production journey, sharing email updates at key stages — including material selection, crafting, assembly, finishing, upholstery, and packaging.

You’re not just waiting. You’re watching your furniture take shape.

SHIPPED

After final inspection, your furniture is securely packed and shipped directly from our factory.

Inventory items ship faster, while made-to-order pieces are dispatched once production is complete. Shipping details and tracking information are shared as soon as your order is on the way.

DELIVERED

Your furniture is delivered to your home with care and attention.

We provide clear delivery guidance to ensure a smooth arrival and proper placement, so your piece is ready to be enjoyed as soon as it arrives.

AFTER-SALES

Our responsibility doesn’t end at delivery.

ZHIMU HOME provides full after-sales support — from installation guidance and usage questions to assistance if any issues arise. Our team remains available to help long after your furniture arrives, because standing behind what we make is part of our craftsmanship.

1
ORDER RECEIVED
Your order enters our factory system.
2
IN PRODUCTION
Made for you, fully visible.
3
SHIPPED
Carefully packed. Clearly tracked.
4
DELIVERED
Handled with care, ready for living.
5
AFTER-SALES SUPPORT
We stay with you.

A SHORTER SUPPLY CHAIN HELPS REDUCE OVERPRODUCTION, UNNECESSARY TRANSPORT, AND WASTE — SUPPORTING A MORE RESPONSIBLE WAY OF MAKING FURNITURE.